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There’s no doubt that each organization has its own culture — a self-reinforcing web of beliefs, practices, and behaviors that form that organization’s identity. As a leader, you can know “the way we do things around here” and can sense your organization’s culture, even though it’s not always easy to define. And you know that culture …

As the year began, nobody anticipated that 2020 will turn out how it has. COVID-19 has thrown up never-before-seen challenges in recent times, requiring individuals and organizations to adapt continuously. While 2020 has presented a wide palette of transformations (from continuously evolving regulations to deal with the pandemic to more long term – and long-pending …